Our Security Commitment
At TradingDocs.AI, we understand the sensitive nature of international trade documentation. Our platform is built with security as a foundational principle, not an afterthought. We implement multiple layers of protection to ensure your data remains secure throughout its lifecycle in our system.
Our team follows industry-leading security practices and continuously monitors for emerging threats to keep your documents and data safe.
🔒 Data Encryption
All data is encrypted both in transit and at rest using industry-standard encryption protocols. Your documents are protected with AES-256 encryption, the same level used by financial institutions.
🛡️ Access Controls
Strict role-based access controls ensure that only authorized personnel can access your data, with comprehensive audit logging of all access attempts.
🔐 Secure Infrastructure
Our infrastructure is hosted in AWS, with multiple security layers including firewalls, intrusion detection systems, and regular security scans.
Data Protection
The security of your documents is our top priority. Here's how we protect your sensitive trade information:
Document Processing Security
When you upload documents to TradingDocs.AI, they are immediately encrypted and processed in isolated, secure environments. Our AI processing happens in segregated instances that are destroyed after processing is complete, leaving no residual data.
Storage Security
All stored documents are encrypted with AES-256 encryption and access is strictly controlled. We maintain multiple redundant backups in geographically dispersed locations to ensure data durability while maintaining the same level of security.
Data Isolation
We implement strict tenant isolation to ensure that your data remains separate from other customers' data. Each customer's environment is logically separated with its own encryption keys and access controls.
Network Security
Our network infrastructure is designed with multiple layers of security controls:
- All traffic is encrypted using TLS 1.3 to protect data in transit
- We employ Web Application Firewalls (WAF) to protect against common web vulnerabilities
- DDoS protection is in place to ensure service availability
- Regular network penetration testing to identify and address potential vulnerabilities
- Network segregation and microsegmentation to limit potential attack surfaces
Application Security
Security is embedded throughout our development process:
- Secure coding practices and security reviews for all code changes
- Regular static and dynamic application security testing
- Vulnerability management program with rapid patching of identified issues
- Third-party security assessments and penetration testing
- Input validation and output encoding to prevent injection attacks
Authentication and Access
We provide robust authentication mechanisms to protect your account:
- Multi-factor authentication (MFA) support
- Strong password policies and secure password storage
- Single Sign-On (SSO) integration with SAML 2.0
- Session management with automatic timeouts for inactive sessions
- Detailed audit logging of authentication events
User Access Controls
Within your organization, you can configure granular access controls:
- Role-based access control (RBAC) for different user types
- Permission-based document access
- Activity logging for all user actions
- Ability to instantly revoke access for departed employees
- Integration with Amazon Verified Permissions for fine-grained, policy-based access control
Data Privacy and AI Processing
TradingDocs.AI takes data privacy extremely seriously, especially when it comes to AI processing:
- On-premises AI processing: Our platform uses your own AWS Bedrock AI agents, ensuring your data remains within your control and never leaves your environment
- No training on your data: Your documents are never used to train or improve our models
- Isolated processing: Each customer's data is processed in isolated environments
- Ephemeral processing: AI processing environments are destroyed after processing is complete
- Complete data ownership: You maintain full ownership and control of your data at all times
Security Monitoring and Incident Response
We maintain continuous security monitoring of our systems:
- 24/7 security monitoring and alerting
- Automated threat detection systems
- Regular security log reviews
- Comprehensive incident response plan with regular drills
- Security incident management team ready to respond to potential threats
Vulnerability Management
Our vulnerability management program includes:
- Regular vulnerability scans of our infrastructure and applications
- Third-party penetration testing conducted annually
- Bug bounty program to encourage responsible disclosure
- Patch management process with defined SLAs for critical vulnerabilities
Physical Security
Our infrastructure is hosted in AWS data centers, which provide state-of-the-art physical security:
- 24/7 physical security with trained security personnel
- Multiple layers of physical access controls
- Biometric access controls and video surveillance
- Environmental controls for temperature, humidity, and fire suppression
- Redundant power and network connectivity
Security Compliance
We maintain compliance with relevant security standards and regulations:
- SOC 2 Type II compliance
- GDPR compliance for EU data protection
- Regular security audits and assessments
- Vendor security assessment program for third-party services
For more details on our compliance programs, please visit our Compliance page.
Security Best Practices for Users
While we implement robust security measures, security is a shared responsibility. Here are some best practices we recommend for our users:
- Enable multi-factor authentication for all user accounts
- Use strong, unique passwords for your TradingDocs.AI account
- Regularly review user access and remove access for departed employees
- Be vigilant against phishing attempts targeting your organization
- Keep your devices and browsers updated with the latest security patches
- Review audit logs periodically to identify any suspicious activity